Legal Notice
XARRAWORD™
Sole proprietorship
Address: 233, rue André Philippe, 69003 Lyon, France
Email: help@xarraword.com
Publication Director: XARRAWORD™
Hosting: Private / internal hosting (proprietary server)
Activity: Sale of clothing and printed visual artworks.
Intellectual Property:
All visual creations, designs, texts, images, and logos on this site are the exclusive property of XARRAWORD™. Any reproduction, distribution, or exploitation without written authorization is strictly prohibited.
Privacy Policy
We only collect the data necessary for the operation of the site: your order, your email, your delivery information, and your payment preferences.
Data collected:
Name, address, email for delivery
Payment information (encrypted, never stored by us)
Technical data (cookies, navigation)
Purpose:
Order delivery
Customer service
Site security
Improvement of user experience
Security:
Your information is protected and never resold.
Cookies:
Used only for site functionality and anonymous traffic analysis.
Rights:
You may request deletion or modification of your data at:
📧 help@xarraword.com
Terms & Conditions of Sale (TCS)
Products:
Our clothing is made on demand to ensure quality, freshness, and zero waste.
Order:
Once validated, it is immediately sent to production.
Accepted payments:
✔️ Visa
✔️ Mastercard
✔️ American Express
✔️ Apple Pay
✔️ Google Pay
Prices:
Displayed including all taxes.
Availability:
Each piece is made specifically for the customer.
Liability:
XARRAWORD™ is not responsible for delays caused by carriers.
Intellectual Property:
All our designs are protected artworks.
Shipping Policy
Production & preparation:
2 to 5 business days
97% of orders are ready within 5 business days.
Shipping:
🌍 Worldwide
France / Europe: 5–10 business days
International: 5–20 business days depending on destination
Tracking:
A tracking number is sent once the order leaves the production center.
Delays:
Delivery times may vary depending on country, customs, or peak periods.
Return & Refund Policy
No returns
To guarantee that every customer receives a product that is brand-new, never worn, and never opened,
XARRAWORD™ does not offer returns or exchanges for size errors or change of mind.
✔️ Exceptions — FREE Replacement
We replace or refund with no debate if:
The package is lost by the carrier
The product arrives damaged
The product has a manufacturing defect
📅 Request deadline: 2 to 30 days after delivery
(or estimated delivery date if the package is lost)
📧 Contact: help@xarraword.com
Required proof:
A photo of the damaged product OR tracking number showing the loss.
Cookies Policy — XARRAWORD™
This Cookie Policy explains how XARRAWORD™ uses cookies and similar technologies when you visit our site xarraword.com.
1. What is a cookie?
A cookie is a small file stored on your device (computer, mobile, tablet) when browsing our site.
It allows:
Site functionality
Secure payments
Improved user experience
Traffic and performance analysis
Cookies do not contain any information that personally identifies you directly.
2. Types of cookies we use
a) Essential cookies — Required
Indispensable for:
Navigating the site
Adding items to cart
Finalizing an order
Site security
➡️ They cannot be disabled.
b) Performance & analytics cookies (optional)
Used to understand:
Which pages are viewed
Number of visitors
Traffic sources
➡️ Activated only with your consent.
c) Marketing & advertising cookies (optional)
Used to:
Personalize ads
Show content aligned with your interests
Limit ad repetition
➡️ Activated only if you accept.
3. Third-party cookies
Some features rely on external services, such as:
Google Analytics
Google Ads
Facebook / Instagram
Printful (payments + order tracking)
Stripe / Shopify Payments / Apple Pay / Google Pay
These partners may place their own cookies and comply with GDPR.
4. Your consent
When you first visit, a banner appears. You can:
Accept all
Refuse all
Customize your choices
You can update your preferences anytime here:
👉 [Link: Manage my cookies]
5. Retention period
Essential cookies: session duration
Analytics cookies: up to 12 months
Marketing cookies: up to 13 months
6. How to disable cookies?
You can:
Manage your preferences in our banner
Configure your browser settings (Chrome, Safari, Opera, Firefox…)
Delete existing cookies
⚠️ Disabling some cookies may affect navigation or payment.
7. Contact
For any question regarding this Cookie Policy:
📩 help@xarraword.com
📍 XARRAWORD™, 233 Rue André Philippe, 69003, France.
